Collections

Get paid on time, and know who owes you right now

Adaptiv AI raises invoices from confirmed orders, sends payment reminders by WhatsApp and email on the dates you set, and matches payments to invoices as they arrive. The debtors and creditors lists stay current, so the owner can see who owes what without calling the accountant in the evening.

Business owners in conversation in a Lagos office
Invoicing and collections

Where the cash waits today

  • Invoices are typed from printed orders and LPOs, sometimes days after delivery.

  • Reminders depend on someone remembering to call.

  • Payments arrive by transfer, POS and cash, and are matched to invoices by hand.

  • The debtors list lives on one person's laptop.

What we hear from operators

“My boss may just call me in the evening and ask me [to] share with [him] the [debtors] list... [when] I am not with my laptop... I cannot be having figures in my head.”
Finance officer, FMCG food manufacturer, Nigeria

Quoted word for word from conversations with operators. Names and companies are withheld.

How we fix it

  1. 01

    Trace the cash

    We follow an order from invoice to payment and find where it waits.

  2. 02

    Invoice from the order

    Confirmed deliveries raise the invoice automatically, in your accounting system.

  3. 03

    Remind on time

    Polite reminders go out before and after the due date, and a person takes over when a customer goes quiet.

  4. 04

    Match the money

    Bank and POS payments are matched to invoices daily, and anything unmatched goes to finance to resolve.

What changes

Scheduled payment reminders and follow-ups
  • Invoices out the day goods are delivered.

  • Earlier warning on accounts that start to slip.

  • A live debtors and creditors list for the owner.

  • Finance time spent on exceptions, not on matching.

Questions

What people ask us

Will customers find automated reminders impersonal?

Reminders are written in your voice and sent from your business number or email, at the tone and timing you choose. Anything sensitive goes to a person.

Can it match bank transfers to invoices?

Yes, using the reference, amount and customer. Payments it cannot match go to a short list for finance to resolve.

Does it work with our accounting software?

Yes. Invoices and payments are recorded in the accounting system you already use, so your books stay the single source.

How do we start, and what does it cost?

Book a free discovery call. We find the workflow that costs you most, then a free scoping session gives you a written scope and price band within 48 hours. Prices depend on what is built, so we never quote before we have seen how the work runs.

Start with the workflow that costs you most.

A free discovery call, then a written scope and price band within 48 hours of the scoping session.

Book a discovery call